Terms & Conditions

General Terms & Conditions

You can make a reservation either by post, through our web site or by telephone. View our contact details.

Reservations will not be accepted from hen, stag, party groups or clubbers.

Your reservation is complete once you have received confirmation from ourselves by email and following Blackrock Beach House’s receipt of your deposit. If your holiday begins less than four weeks from the time of booking, the full tariff must be paid on booking.

A refundable damage deposit of £500 shall be payable and will be held until the end of the letting when it will be refunded to you, subject to deductions for any damage to the property caused during the letting.

Payments may be made by a secure online credit card payment, cheque or cash (in the case of last minute bookings only). All our prices are all inclusive of any credit card charges. Cheques should be made payable to “Blackrock Beach House”. BACS transfers will also be accepted.

All lettings commence at 3.00pm on Friday or on the agreed day of arrival and terminate at 10.00am on the day of departure (unless otherwise notified by email by ourselves).

Towels and bed linen are provided at no extra charge. Sorry, no pets are allowed. Blackrock Beach House operates a No Smoking policy. Electricity is included in the tariff.

Blackrock Beach House is not suitable for small children and toddlers. This is due to the nature of the bespoke staircase that doesn’t allow a stair guard to be fitted.

Blackrock Beach House has made all reasonable efforts to accurately describe the property in the published information.

The proprietors reserve the right to terminate a booking prematurely or refuse entry to the property where excess noise or anti-social behaviour is deemed to have occurred or likely to occur.

Your Obligations

You (and all other members of your party) pay for any losses or damages to the property from the refundable damage deposit and any additional charges where necessary.

You agree;

To take good care of the property and leave it in a clean and tidy condition at departure to the reasonable satisfaction of Blackrock Beach House.
To permit representatives of Blackrock Beach House reasonable access to the property.
Not to exceed the total number of people stipulated in the property description (14 people).
To vacate the property by 10.00 am on the day of departure.
Not to allow cots to be used by children over the age of 24 months.
Not to smoke in the property.

Where any of these obligations are breached and additional cleaning is required, a deduction will be made from the refundable damage deposit and any additional charges not covered by the refundable damage deposit will also be charged to you if necessary.

Hot Tub Terms & Conditions

Just like other physical activities, bathing in a Hot Tub could also bring certain Health and Safety risks. These are, in principle, the same as risks when bathing at home in the bathroom and they can be reduced by consistently following these simple Health & Safety guidelines:

Extra caution must be taken whenever alcohol is being consumed, before or during the hot tub use. Jumping and climbing on, or in the vicinity of the Tub, is dangerous and completely forbidden. The owners of Blackrock Beach House will not take any responsibility for accidents caused by irresponsible behaviour.

The maximum recommended temperature for bathing is 38°C. A temperature of 37-39°C provides a pleasant bathing experience because it is slightly warmer than a body temperature. Your tub is electronically controlled to settle at 38°C.

It is vital to drink enough water while bathing. We recommend drinking at least one litre of water during a hot tub session. Consuming alcohol heightens the atmosphere and the experience; however the alcohol must not be a substitute for the drinking of water. Consumption of spirits is not recommended. Glassware is NOT ALLOWED whilst bathing or near the hot tub, please use the plastic glasses provided in your property.

Please do not eat whilst bathing. Food particles break down contaminating the water and the internal surfaces of the tub. This causes damage and may become your liability if you eat whilst bathing. Please do not swallow the hot tub water. Use of shampoo, soaps and oils in the tub is forbidden. They create unpleasant particulars in your spa water and damage the tub. Please bear in mind that the hot tub is not for cleaning your body. This experience is to help you to clean your mind and relax.

Please take a shower before entering the tub. Please keep in mind that a person who has not washed him/herself before entering your hot tub will pollute the water 200 times more than somebody who has taken a shower. Dead skin-cells, organic matter, skincare products and soaps are great source of nutrients for bacteria naturally occurring in water and on humans’ bodies. It is therefore vital all bathers take a shower before enjoying the tub. If you enter the tub wearing your usual day/evening wear the tub will need to be drained instantly, the booking for the hot tub will be cancelled, and damage costs will apply. Please take a shower after bathing in the tub. Please do not use the tub if you have fake tan applied.

Also, afterwards, it is vital not to keep wet bathing costumes on, especially if your skin is sensitive. Symptoms could be a rash or chicken pox like spots where the skin is covered by a wet bathing costume left remaining on your body after you have exited the hot tub. Please consult your GP before bathing if you have any kind of heart or respiratory problems.

DO NOT USE THE HOT TUB AT ALL, IF PREGNANT. Under 5 year-olds are not allowed in the tub. Infants and toddlers have thinner skin that makes them more susceptible to overheating, because they have very little control over bodily functions. Use of the tub for children under 12 must be under adult supervision.

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